Portal

Q: How can I get access to my health records on the Apple Health app?

If you use an an iPhone, you can access this hospital’s health records. Follow these steps: Open the Health app on your iPhone. Select Health Records, then Get Started. Select this hospital name from the list of hospitals. Follow the prompts to log in to your hospital patient portal.

Q: How will My Health Rec benefit me?

My Health Rec allows you to view, download and transmit your up-to-date health information. Specifically, you can: View some pathology, radiology and lab results online rather than waiting for them to arrive in the mail Access health records such as immunizations, medications and allergies in one place View hospital records such as discharge summaries and notes about procedures, progress and consultations (including wound care, PT/OT/SLP, dietary, etc.) Download health records to easily share with other doctors Save time and postage by paying health bills online

Q: Who is eligible to use the patient portal?

All patients can sign up for patient portal access. Signing up for the patient portal is quick, easy, and only takes a few minutes. Self-registration for all patients is being developed.

Q: How do I sign up for the patient portal?

You can enroll in the patient portal while completing the registration process at the hospital. During registration, simply tell our staff that you would like to sign up for the patient portal. Soon after, you will receive an email invite that will provide a link to establish your own login and password information. If you don't receive an email, please check your spam / junk folder. You can also enroll after your registration process. Register by clicking on one of the links above using your personal information. Once completed, you can view your patient portal information online via your personal computer, cell phone or tablet.

Q: What do I need to enroll in the patient portal?

Enrolling in the patient portal only takes a few minutes. You simply need to provide a valid email address and an acceptable form of ID, which can include: Driver’s license State issued ID U.S. Military ID Hospital Staff ID Passport Marriage license Divorce decree Adoption papers Social security card Birth certificate

Q: What lab results will be viewable in the patient portal?

Most common lab test results will be viewable in the patient portal, such as Labs, Radiology and Pathology results. Some sensitive results are not currently available. Results that are not included in the patient portal are: STD screenings HIV Microbiology Some cancer markers Drugs of abuse, alcohol and pregnancy-related results

Q: When will I see my results?

Some results will be delivered into the patient portal as soon as they are resulted and entered into your electronic health record. Please see below for specific timeframes. Results post to the portal even if they were done as an outpatient or Emergency Department visit. Labs - Immediately after results are available Radiology - 72 hrs after results are available Pathology - 7 days after results are available

Q: Is a mobile version of the patient portal available?

The patient portal can be accessed on any browser and any device with internet. The patient portal is also available as an app, or you can access your medical records through your iPhone’s Health app. Download the portal app for Android Download the portal app for Apple

Q: Will My Health Rec allow me to make online appointment requests or cancellation requests?

Currently, making online appointment and/or cancellation requests is not an available option with My Health Rec.

Q: Will My Health Rec allow me to make online prescription renewal requests?

Currently, prescription renewal requests are not an available option with My Health Rec.

Welcome to My Health Rec, Our Patient Portal

My Health Rec is a great way to view, download and transmit your up-to-date health information, all from the convenience and privacy of your own home, or anywhere Internet access is available — 24 hours a day, seven days a week. We recently added opportunities for additional documents you can see online, such as pathology reports, discharge summaries and progress/procedure notes.

With My Health Rec, you can:

Privately view some pathology, radiology and lab results online.
Access health records such as immunizations, medications and allergies
View hospital records such as discharge summaries and notes about procedures, progress and consultations (including wound care, PT/OT/SLP, dietary, etc.)
Download health records (history and physical) to easily share with doctors
Save time by paying health bills online

Use the Apple Health Data app for iPhone users as an additional way to access your health records.

For some results not viewable online, please contact the hospital Medical Records department.

How to Get Started

Get started today by enrolling in My Health Rec at your next inpatient visit. You can also set up your own patient portal account by using our self-enrollment tool.

My Health Rec is available for all patients who have registered and had services provided to them from the facility.

THOP East Campus Self-Enrollment

THOP Memorial Campus Self-Enrollment

THOP Sierra Campus Self-Enrollment

THOP Transmountain Campus Self-Enrollment

Providence Children's Hospital Self-Enrollment